Analytics Dashboard Metrics Overview

There are an increasing number of dashboard platforms on the internet. These platforms allow companies and marketers to identify important metrics (also known as Key Performance Indicators or KPIs) and display that data in a visual interface. Some people refer to the broader category of applications as Business Intelligence tools.

Social ROI Presentation at the VCCF Center for Nonprofit Leadership

A keynote presentation on March 5th, 2013 at the new Ventura County Community Foundation building in Camarillo focuses on establishing metrics to measure social media return on investment for non-profits who invest precious time, resource and money on engaging their audience through social channels. Following is the deck, also available for download here (PDF, 4.7MB). Tyler is available for corporate …

Notes on Content Strategy

I recently discussed content strategy with an associate of mine who runs a very successful professional services business with nearly twenty employees. Combining the content they already produce (articles for print publications) with a moderated democratization of content creation across their employee base could easily produce a thousand or more posts a year. This creates an amazing foundation for a …